Frequently Asked Questions (FAQ)

Halloween Party Supplies provides our customers with the best customer service in the Halloween party supplies and Halloween accessories industry. Should you have any concerns or questions about us or any of our services, please read over our most frequently asked questions. If questions still remain, please contact us at CustomerSupport@HalloweenPartySupplies.com

How To Order Questions
- How secure is your site?
- I understand your site is secure, but I’m still not comfortable buying online. Does Halloween Party Supplies offer other ways to purchase Halloween supplies?
- How do I know that my purchase has been accepted?
- Are the items that I’m ordering in stock?
- How do I add items or cancel my order?
- Do you offer volume discounts for larger orders?
- Do you sell wholesale to retail accounts?
- Do you have a Halloween product catalog?

Shipping Questions
- Does Halloween Party Supplies offer same-day shipping?
- How long will my order from Halloween Party Supplies take to arrive?
- Can I get my order expedited?
- What locations does Halloween Party Supplies ship orders to?
- How much does it cost to ship my order?
- I need my Halloween supplies in 2 business days. Your UPS chart states that, based upon where I live, I should receive my order in 2 days via UPS Ground.  Should I ship my order UPS Ground or have it expedited?
- Do you deliver party supplies using APO / FPO Shipments?

Payment Questions
- What forms of payment does Halloween Party Supplies accept?
- What sales tax, if any, will I owe?
- My transaction failed and Halloween Party Supplies did not accept my payment. Why did my transaction fail?

Order Status Questions
- How can I check the status of my order?
- When will my order be delivered?

Customer Return Questions
- How do I return a product for credit?