Customer Service

Shipping
We make every effort to ship all in-stock products that are ordered by 2:30 p.m. EST the same day. All in-stock orders placed after 2:30 p.m. are shipped the next business day.

We do not ship to any PO Box.

Customers receiving shipments into Canada and other International destinations are responsible for all duties and taxes levied by their location country.

Return Policy
We make every effort to ensure that our customers are completely satisfied with their order. If your order is defective please contact us upon its delivery. All defective products must be returned within 10 business days of receipt.

Orders must be in original packaging to receive full refund.

If you have any questions, please contact us at (888) 833-0302.

Contact Us
By email: Contact Us
By phone: (888) 833-0302
(M - F 8:30 a.m. - 4:30 p.m. EST)
By mail: Halloween Party Supplies
3520 Scheele Drive
Jackson, MI 49202

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our shopping cart is run on a
secure server. Our shopping cart has enhanced credit card security to ensure your information is managed safely.

Privacy Policy
Privacy Statement for www.HalloweenPartySupplies.com
HalloweenPartySupplies.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.HalloweenPartySupplies.com.

Customer Information

Our site's registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user our electronic magazine and other information about our company's products and services. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We will occasionally rent or share our customers’ mailing and other information with third party companies, that we believe may be of interest to you, for their direct marketing purposes. Customers may opt-out of receiving future mailings; see the choice/opt-out section below.

This site contains links to other sites. www.HalloweenPartySupplies.com, Deliberate Achievement and any of its affiliates, are not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect the customer's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with them when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. It is never divulged to any outside party.

Choice/Opt-Out

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

1. Email: CustomerSupport@HalloweenPartySupplies.com
2. You can send mail to the following postal address:
3. Halloween Party Supplies, 3520 Scheele Drive, Jackson, MI 49202
4. You can call the following telephone number: (888) 833-0302

1. Email: CustomerSupport@HalloweenPartySupplies.com
2. You can send mail to the following postal address:
3. Halloween Party Supplies, 3520 Scheele Drive, Jackson, MI 49202
4. You can call the following telephone number: (888) 833-0302
5. Anti-Spam Policy

1. Opted in to one of our email lists either at one of our sites or one of our partner sites
2. Filled out an online survey
3. Entered a drawing or contest online
4. Purchased a product
5. Became an affiliate of our sites